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I have had to deal with a few collection agencies, and Landlord Collections is one of the better ones I’ve talked to. They called and were polite, but made sure I knew what needed to be done. When I asked for a written account of my debt, I received one promptly—I had to ask, but they sent it. It’s not a situation I’d like to be in again, but if I were, I’d want to deal with Landlord Collections.
When you called to follow up with me, I was struck by how kind your representatives were—it’s not something I expected. You’re one of the nicest collection agencies I’ve had to deal with. It’s a tough job, but you dealt with it in a friendly way, and I always knew what my rights and options were. I wish every collections company worked the same way.
I appreciate your patience, understanding and willingness to help me come to a solution. I’d heard stories about bill collectors and was worried, but you put my fears to rest. It helped the process be much more smooth.
The one thing that stuck out to me through the whole debt collection process was the professionalism of the Landlord Collections agents. It’s not something I’ve seen from this industry before, and the level of respect surprised me. Thanks for your understanding.
We saw an uptick in our collections rates when we started using Landlord Collections—the more people-centric approach seems to really work. Thank you for helping us resolve our debts in an efficient and friendly manner.
Our property management company only switched to Landlord Collections recently, but the professionalism and responsiveness of their team has been great. They’re easy to work with and effective at their job—two things that are important to us, and to anyone who’s trying to recover a debt.
Our relationship with Landlord Collections is great, and the job they’ve done for us has been stellar. Two thumbs up, and we’re definitely going to keep working with them for our non-paying tenants.
We had an old judgment on a tenant that was several years outstanding, and I’d nearly given up on ever recovering it. But not only did Landlord Collections get hold of the customer and help us settle the debt, they did it in a friendly and professional way. We didn’t have to pay anything till the debt was resolved, and it was taken care of as quickly as possible. Thanks to the whole team.”

